General Questions
Everything you need to know about Flamingo Apparel.
Who is Flamingo Apparel?
Flamingo Apparel is a streetwear brand founded by Flamingo Tattoo , a tattoo studio in Germany. Our designs are exclusively created by our in-house tattoo artists and combine unique, artistic styles with high-quality clothing.
Do you have a physical store?
No, Flamingo Apparel is a pure online store. This allows us to make our production sustainable and focus on delivering high-quality products directly to your home.
How often do you release new designs?
Our collection is regularly updated with new, exclusive designs from our tattoo artists. Stay up to date by following us on Instagram or subscribing to our newsletter !
Do you offer worldwide shipping?
Yes! We ship worldwide so you can receive your favorite pieces regardless of your location.
How long does shipping take?
Orders typically take 4-7 days to arrive, depending on location. As we produce on demand , this helps reduce waste and maintain our environmental credentials.
product questions
High-quality, sustainable fashion designed by tattoo artists
How do you ensure the quality of your products?
We use high-quality, sustainable materials with certifications such as Organic Content Standard (OCS) , OCS Blended Standard and FSC (Forestry Stewardship Council) . Our prints are durable and made to last.
How does "Made to Order" work?
Each piece is only produced when you order it. This means no mass production , less waste and a more sustainable shopping experience.
How do I care for my clothes properly?
To keep your items looking fresh for as long as possible, we recommend:
- Wash at 30°C with similar colors
- Turn clothes inside out before washing
- Do not use a dryer to maintain print quality
Do you offer custom designs?
We are currently concentrating on our exclusive designs – but who knows? Maybe there will be custom pieces in the future! Stay tuned.
payment issues
Secure, flexible and easy payment options
Which payment methods do you accept?
We accept the following secure payment methods :
✔ Credit card (Visa, MasterCard, AMEX, etc.)
✔ PayPal
✔ Shop Pay
✔ Klarna (Pay later, pay in installments)
✔ Google Pay & Apple Pay
Is my payment secure?
Yes! We use encrypted and secure payment providers to protect your data as best as possible.
Are there refunds or exchanges available?
Yes, you can cancel and return your order within 14 days of receipt. Please note that the items must be unworn, unwashed and with the original labels . The customer is responsible for the shipping costs for the return . Once we have received and inspected the return, we will refund the purchase amount via the original payment method. If you have any questions, please feel free to contact us.
JOIN THE FLAMINGO GANG!
Our community stands for art, self-confidence and street style with attitude . Become part of it, inspire others with your look and show us how you style your pieces!